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Once a shipment has been organised it’s important to ensure that all deadlines for packing, transport and loading are met so that clients don’t face unplanned delays due to items not being ready when they are required.
During the packing of a recent shipment of 15 containers from Australia to Russia the client discovered the last piece of machinery did not fit into the last container.
To meet the planned schedule Clarke Global had less than a week to organise transport for the final item.
Clarke Global director Martin Moyano says his team takes pride in being able to solve problems such as this.
Mr Moyano said they had less than a week to organise a flat rack container (pictured), which is generally categorised as special equipment and not often easy to obtain. The extra shipment also required a seperate crate for packing and transport.
Mr Moyano engaged at short notice the services of a marine surveyor to sign off on safety requirements and produce a report for the shipping company, who were also required to approve the additional shipment.
“We also needed an additional road permit, as the crate was over the standard five metres, so we could transport the machinery apart from the original container transport,” he said.
Road permits can take 48 hours or more to obtain and the Clarke Global team was pleased to be able to meet the deadline and get the last piece of machinery onto the wharf to ship with the original container cargo.
Our high-quality, personalised service delivers consistent
results and creative solutions for any logistics problem.
“Excellent service and communication. Martin and his team know how to smoothly handle Amazon FBA deliveries in Australia. Besides, their advice regarding imports regulations and international logistics is really helpful”.
Carlos Altuna, July 2022
Cjaltuna@gmail.com
“The Quang have been doing business with Clarke Global for more than 20 years, the staff is always helpful and complete the job on time.
We appreciated their great job to have our shipment cleared smoothly.”
Connie, July 2022
The Quang Pty Ltd/Nutri Health Food Centre
“Just wanted to let you know we have so much respect and appreciation for you, Assunta and Martin for your services.
We love this group of People and their company.
Assunta and Martin truly care about their customers and the services they provide. They will go above and beyond to make sure you have all the information about your shipment until it gets to destination on time and unharmed.
They come highly recommended, and anyone would be lucky to have them as their agents.”
Fatima Babaei, July 2022
SUN Mining Services
“Martin took on the heavy lifting of local registrations and ingredient specifications in a challenging and complex market. Basically we outsourced the documentation and customs preparation to him. That the restaurant is open and trading is testament that it all went well.”
“According to Martin Moyano “the Grill’d project has been a different service approach for Clarke Global Logistics which usually manages the shipping aspects of clients’ businesses. This focus on business auditing and international trade advice from inception to delivery has been an interesting and educational new challenge.”
Chris Georgiou, February 2020
Grill’d
“Clarke Global imported a 40 foot container [of recreational paddle boats and parts] for me from Michigan U.S. This was my first overseas purchase and it could not have been easier, Martin and Assunta organised everything and I did very little.
My emails were responded to from Martin and Assunta so fast that I thought they were working 24 hours a day.
I will use Clarke Global again and would recommend them to you.”
Greg, October 2017
Lane Cove Boatshed
“After using tricky flights of stairs, the delivery teams put the heavy furniture shipment from Bali safely in place and took the rubbish away. The Sydney team arranged a lifter for the windows, four trucks for the wharf and basically worked all day, unpacking!”
Victoria McKeown, February 2017
Atomic 212
“Initially the plan was to ship the car [Landcruiser] back from Los Angeles to Fremantle after completing World Motor Challenge. We contacted three shipping organisations, Clarke Global being one of them.
The Landcruiser arrived in Fremantle unscathed. Australian Customs charged approximately $325 to give it a steam clean (which was in Martin’s quote as a Provisional Item), everything else was covered in the quote!
To say my wife Lynn and I are happy with Clarke Global’s service is an understatement.”
Alan Clarke, February 2017
“I searched for a while in Australia to find a shipper that was even interested in shipping my bike to the middle east, particularly as I wanted to send it by air. I finally came across Clarke Global, who turned out to be great. Importantly, as I was transporting by air, they use airlines that designate bikes as Non-DG or ‘non-dangerous goods’, which pretty much halved the price from the other quotes I got.
I was stoked with Clarke Global performance and professionalism – I’d definitely use them again.”
Damien Coke, September 2013
“My partner and I decided to import a caravan recently from the UK. Finding a local agent to facilitate the process can be a daunting task.
The team at Clarke Global were very professional, the quote was clear and itemised and the communication was brilliant. We were kept informed throughout the whole process and we received our caravan on time and without any hassles or complications.
Thank you very much Clarke Global team and especially Assunta and Martin for your assistance. It was a pleasure dealing with you and I would definitely be recommending your services to anyone that asks.”
Tom and Bashar, June 2015
“I recently imported a caravan from the UK and asked if they could recommend a customs agent. Clarke Global was nominated.
They kept me informed as to the ship movements and estimated arrival date. They replied promptly to all my queries and arranged for the unpacking of the caravan from its container, inspection by Dept. of Agriculture, Customs clearance and port handling.
The caravan was in excellent condition. I can recommend their service and would use them again should I have need of a Customs Agent.”
Denis Pickwell, May 2015
From Brisbane
“Thanks Martin for your assistance in the speedy delivery of our Caravan. A special thanks to Assunta for her courteous and efficient manner in which she helped us with a few small problems we had. Once again thankyou … I will have no hesitation in recommending your company to anyone wishing to import and in need of a Customs Agent.”
David and Helen, November 2014
Carlos Altuna, July 2022
Cjaltuna@gmail.com
Connie, July 2022
The Quang Pty Ltd/Nutri Health Food Centre
Fatima Babaei, July 2022
SUN Mining Services
Chris Georgiou, February 2020
Grill’d
Greg, October 2017
Lane Cove Boatshed
Victoria McKeown, February 2017
Atomic 212
Alan Clarke, February 2017
Damien Coke, September 2013
Tom and Bashar, June 2015
Denis Pickwell, May 2015
From Brisbane
David and Helen, November 2014
Speak to us today to see how we can improve your business logistics, freight and customs related issues.