Customs Clearance Services in Australia

Founded in 1917, Clarke Global is one of the five oldest customs broking firms in Melbourne, and we continue to build on the strengths established by over 95 years’ experience.

Clarke Global’s team of licensed customs brokers are available to give you expert advice and service in relation to your importing and exporting goods to and from Australia.

Due to the highly regulated nature of air freight and sea freight shipping to and from Australia, the correct handling and completion of customs clearance documentation is vital to ensure you do not incur heavy administrative penalties from both customs and container terminals.

Clarke Global Logistics’ team of qualified customs agents will ensure the appropriate documentation is filled out, customs clearance fees and customs duty are paid, and the correct importing and exporting procedures are followed to minimize customs clearance and quarantine clearance delays.

Our systems are electronically linked to both Australian Customs and Quarantine Services to instantly access duty rates, duty concessions and Quarantine requirements on behalf of our clients. This combined with our clearance expertise ensures our clearance service is of the highest level.

We specialise in:
  • Department of Agriculture, Fisheries and Forestry (DAFF) inspection advice;
  • Import and export of food;
  • Organic products;
  • Plants and horticulture;
  • Motor vehicles, including car parts, used vehicles, machinery and tyres;
  • Major resources, mining and energy sector imports.

Licensed customs brokers

Clarke Global acts as a Tariff Consultancy and our team of fully qualified, highly trained personnel can facilitate Australian Border Force (ABF) and Department of Agriculture, Fisheries & Forestry (DAFF) clearance plus undertake Customs Tariff Audits as required to ensure you savings on customs duty and clearance fees.

Clarke Global are accredited by the Australian Border Force, Department of Agriculture, Fisheries & Forestry and are Members of the Freight & Trade Alliance (FTA). We have Maritime Security Identification Card (MSIC) Accredited staff for on-wharf customs, DAFF and Insurance Inspections.

With Clarke Global Logistics at your side, you will save money, time and any hassle associated with border force and biosecurity clearances.


Australian Import Biosecurity Clearance

Many products being imported into Australia will be subject to some biosecurity conditions. Clarke Global Logistics’ licensed biosecurity inspection team can help you assess your products and assist with biosecurity documentation, the inspection process at international ports and DAFF clearance on arrival in Australia.

You can check requirements specific to your products using the BICON import conditions database, or check the MICOR database for country specific requirements for the meat, fish, dairy, plant, plant products and live animal export industries. Contact our team for a more detailed assessment.


International Biosecurity Clearance

Many exports require documentation to ensure they are safe and will meet foreign government import regulations before they leave Australia. Inaccurately described, packaged or documented products stopped by international biosecurity services can become a costly exercise.

Clarke Global Logistics’ team of customs brokers are experienced in assessing and documenting export products for international customs and biosecurity requirements. We work closely with businesses exporting products from Australia to ensure all biosecurity documentation and inspections are completed correctly and international biosecurity regulations are met.


Expert Customs and Biosecurity Advice

Speak with our experienced Customs Brokers today about your customs clearance and quarantine clearance needs.

Why choose Clarke global


Established in 1917, Clarke Global Logistics is a reputable Australian Customs Broker and Freight Forwarder; offering a totally integrated trade service both locally and globally, encompassing international freight forwarding, customs brokerage, third party logistics and warehousing.

Located in Melbourne, Australia, the professional team of Clarke Global Logistics has acquired a wealth of collective knowledge in providing customised solutions to a wide array of industries, and is supported by industry trained transport, logistics and administration personnel.

Professional service based on a foundation of over 100 years in servicing importers and exporters.

One contact for all your global shipping and airfreight supply chain logistics.

Friendly and personalised service; We have built long-standing relationships with clients over many decades.

We facilitate the entire service – from freight forwarding to export logistics, Customs Clearance, transportation and warehousing storage.


Get to know more about us

Frequently asked questions

The cost of hiring a customs broker in Melbourne can vary based on factors such as the complexity of the customs clearance process, the type and volume of goods being imported/exported, and the specific services required. Customs brokers may charge fees for their services, and it’s advisable to obtain quotes from different brokers to compare costs.

While it’s not mandatory to use a customs broker in Australia, many businesses choose to do so to navigate the complexities of customs regulations and ensure compliance. Customs brokers have expertise in customs procedures, tariff classifications, and documentation requirements, making the clearance process smoother for businesses.

The duration of customs clearance in Australia can vary based on factors such as the efficiency of documentation, the type of goods, and the workload at the customs office. In many cases, customs clearance can be completed within a few days, but certain circumstances or additional inspections may extend the process.

Yes, businesses and individuals can choose to clear customs themselves in Australia. However, it requires a good understanding of customs regulations, proper documentation, and compliance with import/export requirements. Many opt to use customs brokers to ensure a smoother and more efficient clearance process.

Hiring a customs clearance agent, often in the form of a customs broker, can be beneficial for businesses involved in international trade. Customs clearance agents have the knowledge and experience to navigate customs procedures, classify goods correctly, complete required paperwork, and ensure compliance with relevant regulations.

The responsibilities of a customs agent (customs broker) include:

  • Classifying goods according to customs regulations and tariff codes.
  • Preparing and submitting accurate customs documentation.
  • Communicating with customs authorities on behalf of the client.
  • Ensuring compliance with import/export regulations and restrictions.
  • Facilitating communication between clients and relevant government agencies.
  • Keeping abreast of changes in customs laws and regulations.
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Fact Sheets & Forms

Fact Sheets & Forms

Your access point to important documentation and information to make your freight forwarding services smooth and seamless.

Case Studies

Case Studies

Clarke Global Logistics has helped many businesses and individuals tackle challenging or complex supply chain projects, most often involving two or more modes of transportation.



Find answers to the most common questions pertaining to freight forwarding services and operations.

Foreign Language Services

Foreign Language Services

Clarke Global Logistics specialises in international trade services, and we have recruited and trained our staff to converse in 8 languages.

Get in touch with our highly experienced Customs Brokers

We have staff available who can speak Mandarin, Sinhala, Spanish and Italian. Please request special language services when you call. To allow us to respond to your enquiry promptly, please provide all required information. The field’s marked (required) are mandatory.


    About Clarke Global

    Established in 1917, Clarke Global Logistics is a reputable Australian Customs Broker and freight forwarder; offering a totally integrated trade service both locally and globally

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